W. Storey Funeral Service, Guisborough, has received significant benefits, including upgrades to its IT systems and administration processes, after joining the Funeral Partners family.
The near century-old funeral home was used to working with pen and paper and a laptop but is now supported by a range of digital tools such as video conferencing software and new computers.
Founder William Storey created the business in 1927 as a joiner, wheelwright and undertaker after finishing an apprenticeship with J.J. Pybus Joiners and Undertakers.
The business moved to Redcar Road, Guisborough in 1934, with the premises also becoming the family home. William’s son John then joined from school in 1946, followed by his brother Peter in 1957.
John’s son, Ian, followed in his father’s footsteps and joined the family business after leaving school in 1969. The business began concentrating solely on funeral directing in 1990 and Ian took charge after his dad retired. His wife Sharon and son John then joined, marking the fourth generation of Storeys to have worked in the family business, along with Ian’s friend and Operations Manager Tim Hardwicke in 2004.
W. Storey Funeral Service prides itself on offering a modern, comfortable and dignified premises for Guisborough families and their loved ones and is now pleased to see its technological capabilities also meeting modern standards after joining Funeral Partners.
Tim said: “Our way of working has been dramatically streamlined, especially when it comes to the administration side of things, and there is always someone around to help with our Area Development Manager making regular visits.
“I’m very excited about our future with Funeral Partners given the level of support we’ve already received.”
Michelle Beveridge, Area Development Manager, said: “Within a week of joining Funeral Partners, the team at W. Storey Funeral Service started using the new funeral management systems, and it’s as if they’ve been using them all along.
“I look forward to working with Ian, Tim and their dedicated team to help continue W. Storey Funeral Service’s well-deserved reputation for many years to come.”
Sam Kershaw, CEO of Funeral Partners, said: “W. Storey Funeral Service is a great addition to the Funeral Partners family. We hope these investments help continue the positive legacy it has created over the last 95 years and to continue serving the Guisborough community with care.”