Bereavement support

It can be a confusing time following a death and difficult to know what you need to do first.

We are glad to be able to offer help and support at this difficult time. Our funeral directors often have generations of experience working with local families to arrange funerals for loved ones, and the first person to speak to after a death is a funeral director. We are available 24 hours a day, 365 days a week.

National Bereavement Service

0808 164 2239

Open Monday to Friday 9:00am – 6:00pm and Saturday 10:00am – 2:00pm

NBS is a not-for-profit organisation, delivering free, impartial and helpful practical and emotional advice to people who are bereaved, as well as those preparing for future incapacity and death, whether their own or those of people they care for.

Through a free helpline, email or webchat, fully-trained bereavement advisers benefiting from real, professional and lived experiences, provide immediate emotional support and suggest trusted organisations for longer-term help and guidance with grief.

Death administration can be daunting. Practical information and advice from our NBS advisers help those dealing with a death to navigate everything from how to register a death, to help with understanding probate, the legal tasks that may be needed, whether you can do it yourself or whether you need a solicitor, how much legal help might cost and how long processes might take. Professional support helps clients to make the right choices for their own circumstances.